At Minty Studio, we take great pride in crafting handmade, one-of-a-kind pieces. Due to the unique nature of our products, we have a strict refund and exchange policy in place to ensure fairness and quality service.

Exchange Policy

We do not accept returns or exchanges unless there is a defect in the item at the time of purchase.

If you receive an item with a defect, please contact us within 3 days of purchase with clear photos of the issue.

We will assess the case and provide a replacement, cash back or store credit if eligible.

The item must be unused and returned in its original packaging.

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Refund Policy

Refunds are only granted if there is an error on our part (e.g., wrong item sent, damaged upon arrival).

The issue must be reported within 3 days of receiving the item.

To request a refund, please contact us with clear photos of the issue.

If eligible, refunds will be processed to the original payment method within a few business days.

The item must be unused and returned in its original packaging.

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Non-Refundable Items

Since each piece is handmade and unique, minor variations in design or color are not considered defects and do not qualify for refunds or exchanges.

Gift cards are final sale and cannot be refunded or exchanged.

For any inquiries or to initiate an exchange/refund request, please refer to our contact page or reach out at mintystudiojo@gmail.com.

Thank you for supporting handmade craftsmanship! 💚✨